We are thrilled to extend a warm welcome to Lauren Thibodeau, the newest member of our dynamic team at Differly Inc.

Lauren is a name many already know - she has been a beacon of support for Canadian SaaS companies leading SaaSCan and helping startups and scale-ups optimize revenue through Customer Success and Experience.

Lauren, as a seasoned Customer Experience and Change Strategist, will bring great value to our unique Innovation as a Service Model, where she’ll be instrumental in:

• Driving innovation capacity and strategy for our clients
• Fueling customer and member growth
• Enhancing our technology strategy and delivery
• Supporting change and organizational readiness

At Differly, we are not just about growth; we aim to increase the innovation capacity of the organizations we work with. With Lauren on board, we are more equipped than ever!

About the author

Isabelle Perreault

Isabelle is the Founder and CEO of Differly. She has spent her career helping business leaders understand the major drivers of change and helping them survive and thrive in a digital economy. She brings deep expertise in business transformation, corporate and business model innovation and go-to-market planning.

For over 20 years, she has been helping leaders in a wide variety of sectors develop and deploy human-centric, tech-enabled growth strategies. Passionate about entrepreneurship she also serves as a business coach to Startups with several incubators. Prior to launching Differly, she led one of the first Digital Transformation Practices in Canada and was head of Digital Strategy and Marketing for the Ottawa Senators, NHL Hockey Club. Isabelle is Chair of the Ottawa Youth Services Bureau Foundation and a champion for women entrepreneurs.

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