Data is the backbone of every modern association's decision making - it guides everything from membership drives to event budgets. But when that data’s a mess, decisions get murky fast.

Our recent article, "Dirty Data, Unclear Decisions" published in Associations Now, shines a light on a challenge every association executive knows too well: bad data doesn’t just clog the system—it blinds us to what’s really happening with our members and programs.

Outdated contact lists, duplicate member profiles and inconsistent event stats can turn a strategic plan into a guessing game. The article lays out how these “dirty data” traps - lurking in your member management solution or scattered across spreadsheets - lead to wasted time, misallocated resources, and missed opportunities. It’s not just an operational headache: it’s a strategic one.

There’s a way out the mess. Our article points to practical steps like auditing your data to find the most significant quality issues, setting clear governance rules to make clear who owns what data and how it should be managed, and leaning on best-in-class technologies to keep things clean moving forward. It’s not about a total overhaul overnight - start small, tackling the these steps with a focus on improving the reliability of your most critical reports. Cleaning up those high priority blind spots can be a game-changer.

At Differly, we know that you need data you can bank on without question. With member expectations rising and resources stretched thin, there’s no room for guesswork. Read the complete article on Associations Now here.

Read The Article in Associations Now!

About the author

Ian Clark

Ian Clark has 20 years of experience leading business growth and innovation in retail and B2C environments supporting a diverse range of functions including operations, procurement, marketing, finance, and IT. For over 10 years his focus has been solving challenging business problems and driving bottom-line impact by leveraging data and digital technologies.

Throughout his career Ian has applied curiosity, creativity, and constant learning to improve business performance and advance the status quo. Ian has extensive experience with data analytics, systems integrations, cloud computing, data engineering, and full-stack web development. He used this knowledge to dramatically improve operational efficiency and introduce operational discipline.

View all of my posts