Innovation & Strategy

Innovation is doing something different that creates new value.

Every organization needs to innovate to fuel future growth. Just like a well tailored suit, your Innovation strategy should fit your organization's unique DNA and industry.

We can help you balance short-term gains with long-term goals to create your Innovation Road Map.

How we can help:
Differly’s Innovation as a Service Model

Customized Innovation Strategy.
‍Innovation is no longer the realm of only tech giants or startups. We work with you to develop your approach to innovation aligned to your organizational strategy.

Build your Innovation Portfolio & Road Map.
‍Develop your road map across core pillars: Customer experience, technology, channels, brand, processes and org structure and profit model.

Manage your Innovation Lifecycle.
‍Lead ideation of potential new services or products for your business. Prioritize, evaluate, and shortlist against your customer and member needs.

Build your culture of Innovation.
‍We believe innovation is a collective effort. We provide the tools and training to empower your teams to continuously innovate, driving sustainable change from within.

Featured Services

Leading Innovation Workshop

Innovation cannot occur without structure, dedicated resources and systems that reinforce desired behaviours.

Identify the most common barriers to innovation and how to address them, begin to map out specific areas of your business that are ripe for innovation, and learn how to cultivate those behaviours that enable innovation.

Learn more about our one-day interactive workshop

Change & Readiness Workshop

We know that 70% of change efforts, particularly those related to technology implementations, fail to achieve their intended outcomes. Our workshops build innovative organizations that don’t just promote change, they drive it while mobilizing others to do the same.

Learn more about our one-day interactive workshop

Customer Journey Mapping

We map out how customers interact with you via your people, technology, tools, channels and touchpoints. This will help you gain clarity on the gap between the experience you want to provide – the one you’re providing.

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Robyn Osgood

COO and Managing Director

McMillan Vantage

“The team at Differly has been great; they clearly know their stuff!
They were a collaborative partner in helping us evaluate our needs and develop our technology strategy. They delivered a practical road map for implementation. It’s been wonderful to experience the Differly difference.”

Daniel Pilon, CPA, CA

Director, Membership, Finance and Operations

Canadian Institute of Actuaries

"Differly has been an exceptional partner in our business transformation strategy. They provided instrumental support with several of our strategic initiatives, including digital, member, and organizational performance. I would highly recommend working with Differly."

François robert

Executive Director, Partnerships

Canadian Paralympic Committee

"The team at Differly has been a valuable and collaborative partner in helping us develop a cohesive blueprint for growth and innovation – assessing how to better leverage digital channels, the power of content and storytelling and how to use digital technology for increased impact and value creation with our members, partners and stakeholders."

Dean Smith

Head of Operation

Canadian Dental Association

"Differly has been a true partner in the development of our technology and digital strategy. They also delivered a practical change playbook helping us to gain buy-in, manage resistance more effectively and increase our odds of success when embarking on large shifts across the organization."

Scott Lawrence

Chief Operating Officer

Health Craft Products Inc.

"Differly has brought experience, capacity, energy, and focus -what’s more, they became a true extension of our team. They helped us establish a modern marketing and sales organization and build the confidence to tackle not only what’s next but also what’s possible."

Angela Johnston

Content Management Officer

National Association of Federal Retirees 

"Differly was a wonderful partner in helping us uncover new growth opportunities. The team delivered a comprehensive yet pragmatic digital and member engagement roadmap, helping us determine which areas of innovation would be most impactful to the organization.  "

Alex Pandelidis

Manager, Customer Lifecycle Marketing

Royal Canadian Mint

The Differly team helped the Royal Canadian Mint (RCM) refine and advance its loyalty and customer lifecycle strategy at a critical moment for the team.

"Differly provided valuable insights on new opportunities for growth and how to execute against them. Working with Differly was a very positive and rewarding experience! "

Linda Ludwick

Executive Producer and CFO

Rezolution Pictures

"Our company, Rezolution Pictures, is in a high-growth phase. We chose to work with Differly to assess where and how we could leverage technology to enable our growth. The team provided thoughtful guidance and expert advice and we are now working together to implement parts of our road map. We would highly recommend them."