Regardless of industry, sector or size, all organizations undergo various degrees of change. And the goal is always the same: to drive desired outcomes and results.  

Even with the best plans, intent and process, without the people, the desired results will not be fully realized.  

In this one-day interactive and immersive workshop, we introduce the concept, approaches and tools to support leaders and organizations through the continual process of change.  

After this workshop you will have:

Clarity as a group about the benefits of adopting a continual change process and its impact on results.

A firm understanding of the building blocks for successfully navigating change as a leadership team within your organization.

The ability to recognize, anticipate, prevent and respond to barriers within your organization.

The tools and tactics to prepare for, manage and sustain change, in a consistent and sustained way.

When you invest in change readiness, you avoid:

Customer and employee disengagement.
Lack of adoption of the new process, tool or platform resulting in diminished returns.
Added cost of trying to drive adoption and buy-in after the fact.
The risk of the status quo settling back in after a significant shift or change, resulting in lost momentum and diminished return on investment.

“The one-day workshop with our leadership team gave us a practical and pragmatic change playbook to gain buy-in, manage resistance and increase our odds of success. It also allowed us to work collaboratively, identify and empower our change champions and role model a culture of adaptability and readiness.”

Dean Smith
Head of Operations, Canadian Dental Association.

Who is this workshop for?

This workshop is best suited for the leaders of an organization.  These may be champions or sponsors of upcoming transformational shifts, executive leaders, or simply identified change makers and intrapreneurs who need support.

Sample agenda for the day

Part 1: Why, What and When?
08:45 – 09:00
Introductions and agenda review
09:00 – 09:45
Why change management?
09:45 – 10:30
Change barriers
10:30 – 10:45
Break
Part 2: Who and How?
10:45 – 10:55
Reflection
10:55 – 11:25
Change management models
11:25 – 12:00
Change management tools
12:00 – 1:00
Lunch
1:00 – 1:40
Change management tools conitinued
1:40 – 1:50
Reflection
Part 3: Apply, Assess and Action
1:50 – 2:20
Change management communication plans: Empathy
2:20 – 2:45
Addressing sponsorship gaps and leveraging strengths
2:45 – 3:00
Break
3:00 – 3:30
Resistance management
3:30 – 4:00
Tracking project health
4:00 – 4:15
Key takeaways and change action commitments

Your instructors

Ilana Gregory

Transformation and Change Strategist

Ilana brings over 20 years of experience in the technology sector at companies like Adobe, leading global teams and managing change. Spearheading various transformation initiatives, Ilana excels in fostering an environment of customer-centric innovation, growth mindsets and results.  Her passion and talent for breaking down barriers and bringing different viewpoints to the table enables organizations to be successful, evolve and exceed the desired business results. She has extensive cross-functional leadership experience from diverse functions,  industries, sectors and sizes across the globe. Ilana holds certifications in Change Management (PROSCI) and Design Thinking and a Masters in Business Administration from Richard Ivey School of Business at the University of Western Ontario.

Angela Hopper

Change & Transformation Strategist

Angela has over 20 years of experience in the areas of business transformation, change management, strategy development, program execution, and management consulting. Angela has successfully led large-scale change initiatives and has a deep understanding of the impact that transformation has on people, processes, technology, and data. She also has extensive facilitation and stakeholder management skills.

In recent years, Angela has led various digital transformation projects with a focus on facilitating the impact these changes have on people, culture, and business processes.  

She holds a Bachelor of Commerce from McGill University (Montreal, Quebec) and a Master of Business Administration from Saint Mary's University (Halifax, Nova Scotia). Angela also holds certifications in Change Management (PROSCI), Project Management (Prince2), and Advanced Program Management (Stanford University).

Jen Batley

Customer Experience and Transformation Strategist
Virtual CMO and COO Services

Jennifer’s 25+ year career has been spent transforming global B2B companies seeking to recover, scale, or sustain business advantage. Expert in advancing customer experience strategy from vision to execution, she puts customers at the heart of business to generate high impact results through metrics-driven operational change and/or advanced strategic marketing and account management practices.

Recognized as a catalyst for change, Jennifer is consistently the go-to person for elaborate initiatives requiring innovative and cross-functional thinking and collaborative approaches. Thriving in environments challenged to transform, she excels at building alignment, prioritizing opportunities, and dealing with unknowns always working to balance relationships with results.

Jennifer has worked across industries and with leading companies including Sysco Foods, Dell/EMC, TetraPak, and Welch Allyn. She empathizes with the challenges clients face, having held President and C-level roles and had direct ownership of teams leading strategy, operations, revenue, marketing, ecommerce, customer success and business intelligence.

Frequently asked questions

What will we walk away with?
What Change Management Models or Frameworks are used in this workshop?
Can our leadership attend if they have no specific change training?
Is this beneficial if some of our leaders are already trained in change management?
Is there a limit on the number of people that attend?
Do you offer this virtually?

Reserve your spot

We can accommodate 1- 2 workshops a month. We require at least two months’ notice. Please fill out the short form below if you’d like to discuss options or chat with one of our facilitators and we will get back to you within 48 hours. All fields are required unless noted.

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Differly is a growth and innovation firm based in Ottawa, Canada serving clients across North America. We are seasoned practitioners and strategists with a diverse background in corporate innovation, business and digital transformation, customer experience, technology and digital strategy, and go-to-market.  

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