Heating Refrigeration and Air Conditioning Institute of Canada

Learning & Education Strategy

The Challenge

The Heating, Refrigeration, and Air Conditioning Institute of Canada (HRAI) sought to modernize its Learning & Education program to better serve HVACR technicians and designers. They engaged Differly to develop a forward-looking strategy that embraced adult learning methods and virtual training technologies, ensuring their educational content remained highly relevant and accessible for the modern learner.

What We Did

We partnered with HRAI to evolve their curriculum strategy and build a comprehensive innovation roadmap for their educational programs.
Financial performance analysis of the current learning & education offering
Learning & Education gaps & opportunities analysis and strategy development
Alignment and prioritization workshops with the HRAI team and members
Development of an implementation roadmap and new product assessment methodologies
Competitive scan across North America to identify opportunities where HRAI can win
Development of a guided curriculum that meets the on-the-job learning needs of HVACR technicians across Canada

The Outcome

The engagement provided HRAI with the strategic foundation and tools needed to successfully modernize their training infrastructure.

Clarity: A clear, sequenced roadmap and a new guided curriculum to bridge the gap between their current program and their future vision for adult education.

Confidence: Leadership aligned on a shared vision and equipped with a blueprint for a program-based education system fit for the coming decades.

Efficiency: Established standardized tools and methodologies to quickly identify, assess, and validate new educational product opportunities.

Growth: A modernized strategy designed to expand their reach and deliver a greater impact on both learners and the HVACR industry.

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